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Enterprises today are conducting business in mobile environments - whether that is traveling to clients, working from remote locations, using cellular devices to communicate while on the move or being connected to corporate resources from an overseas hotel. Employees must keep connected regardless of where they are around the globe. Employers are striving for increased productivity, network control over remote resources, secure options for both employees and partners who do business with them and the flexibility to embrace the newest technologies within their existing network infrastructure.

We offer a robust portfolio of both wireless and wireline connectivity options to securely, simply, effectively and seamlessly integrate with your Enterprise. Our remote access services support multiple access types to enable your employees and keep your business connected. In addition, as your business becomes increasingly mobile, your enterprise network may change as well, and our mobility solutions will enable your new business applications.

Our remote access services are available in a wide-ranging global footprint to keep your devices connected. Remote access is no longer simply about getting your email - it's an employee accessing corporate applications from a hotel or convention center while traveling, a supplier or vendor with which you do business remotely checking your inventory or the executive communicating with employees across the corporate campus, across the country or across the international dateline.

Your enterprise needs 21st century mobile communications solutions and we provide them!

Enterprises today are going mobile - traveling users, remote workers, cellular devices for on the move communication and global presence. You need your end-users to keep connected and you want to the flexibility to embrace the newest technologies within your existing network infrastructure.

Remote Access

Whether you're a seasoned road warrior or working from home one day a week, the ability to connect to headquarters and access the tools and information you need on a daily basis is critical to productivity and success.

Our Remote Access Services has the flexibility to meet the diverse communications needs of remote and mobile workers. From anywhere in the world, employees and business partners can access what they need as if they were working at corporate headquarters.

Build business efficiencies and enhance productivity with our Remote Access Services.

The Highlights:

• Seamless global roaming capability provides reliable and easy access to applications on your corporate LAN for remote and traveling users.
• Single network connection serving multiple applications
• 2,600 + worldwide points of presence in more than 60 countries
• Single point of contact for all your support concerns
• Provides comprehensive Authentication-Authorization-Accounting (AAA) security
• Web-based self care tools put you in the driver's seat:
• Direct Registration Facility (DRF) - Putting the power into your hands, DRF is a self-service, Web based tool that allows you to manage your accounts quickly and easily from anywhere in the world. With this feature, you can add, delete or modify User IDs without having to contact us. Single User IDs can be added with almost immediate response.
• Billing (usage) Data on the Web - BDOW is a self-service, Web-based tool that helps you manage your accounts by providing up-to-date usage information on an overall account and individual User ID level. Note: The Canadian version of BDOW will not include rate or billing information at this time, only usage information.
• Problem Reporting
• Web Billing
• Service Level Reporting - The Service Level Reporting feature provides you with a monthly report that details the remote access experience of your users. Reporting measurements are based on the network accessibility of the service. Network accessibility measures the entire service experience, from the launching of the Global Network Client to a successful connection to the network. Service Level Reporting is available at no extra charge to customers with 250 or more users across all Global Network dial services.
• Features state of the art Global Network Client
• Global Network Accessibility Service Level Reporting
• Flexible pricing plans to suit all your needs

IP

In today's mobile society, employees are often out of the office, out of town, or out of the country, but they still need easy and instant access to the corporate intranet to stay in the loop. Using our IP Remote Access Services, remote workers can easily stay connected from anywhere in the world without being concerned about the security and reliability of the public Internet.

The Highlights:

• Data is transported over the our private global IP backbone network
• Global reach with 24/7 local help desk support without the global roaming surcharge
• More than 3,000 dial points of presence in 60+ countries
• Supports analog speeds up to 56Kbps with the International V.90 standard (ISDN and wireless access is also available in selected countries)
• Sophisticated but easy-to-use Global Network Client software for multiple platforms
• Dual Access feature facilitates simultaneous access to the open Internet and the corporate intranet through a single connection with our state-of-the-art technology
• Supports fixed IP addressing and non-NIC registered addresses
• Virtual Communications Protocol Encapsulation feature provides remote users to access legacy asynchronous applications
• Informative and sophisticated Service Level Reports with customer-specific data
• Wide range of security and encryption features

Network-based VPN

Network-Based VPN solutions are designed to provide secure, reliable transport of critical applications across a unified global platform. This high-speed backbone infrastructure is based on industry leading switching products and Multiprotocol Label Switching (MPLS), offering consistent feature functionality on a global basis.

• High-speed backbone infrastructure based on industry leading switching products and MPLS
• Advanced IP routing technology establishing and prioritizing route assignments
• Quality of Service (QoS) / Class of Service (CoS) traffic engineering capabilities for mission critical applications
• Global feature functionality
• Current network investments are optimized while evolving your network over to an integrated IP VPN solution
• Any-to-any communications with remote and local employees, customers, and trading partners
• Reliability and security of an MPLS-based IP-enabled network that is transport and access type independent.

Premises-based VPN

Premises-Based VPN allows businesses to build upon current investments by providing dedicated, broadband, and remote access solutions for connection to the AT&T global network or the Internet. These Premises-Based VPNs are delivered by adding intelligent devices such as firewalls or VPN tunneling terminating at your business's edge and a connection is established by programming appropriate levels of network security, user access control, and bandwidth prioritization.

Premises-Based VPN utilizes Internet Security Protocol (IPSec) or Secure Sockets Layer (SSL) to prevent data tampering and help ensure the confidentiality, integrity, and authenticity of your data communications.

IPSec is a set of security protocols that determines data security at the network layer for IP networks, including methods for network authentication, data encryption, and integrity checking. This comprehensive tunneling standard for VPNs protects data end-to-end, from the remote user or desktop to the LAN (terminating branch).

SSL, an application layer encryption protocol, allows secure access to and from user devices located outside of traditional enterprise boundaries. Ideal for clientless access to web-enabled applications, as well as access to client-server applications, and provides a simplified, efficient way for you to roll out an IP VPN for remote access applications. For remote access environments, SSL secures two applications communicating with each other, while IPSec secures an entire network or secures one network to another.

• Dial access is available using the dedicated global infrastructure, supporting PSTN (analogue), GSM and ISDN, with the option to bundle up to 4 lines/channels for improved access speed
• Remote Access Services for wireless offers direct wireless connection to your VPN via designated operator network
• Wireless (WiFi) hotspots cover typical traveling user locations such as hotels, airports, or convention centers.
• Broadband, dial and wireless single user configurations use the Global Network Client to handle the security (tunneling & encryption). This client includes a personal firewall to protect the workstation.
• IPSec and firewall implementation is at the lowest possible level to prevent any application by-passing the security features.

Firewall Security

Firewall Security Services provide network security functions that are essential for any company implementing Internet-based internetworking. Firewall Security Services integrate with IP VPN and Internet Access Services and give you the flexibility to configure a solution according to your specific business requirements. For coverage tailored to your needs, we have an array of firewall configurations including network-based, premises-based and personal firewalls, designed for maximum performance and business continuity.

• Network-Based Firewall moves firewall functionality into the network infrastructure and provides highly secure connections for Frame Relay, ATM, IP-Enabled Frame Relay, IP-Enabled ATM or EVPN. No additional CPE is required. The service will continuously inspect and treat inbound and outbound traffic according to your predefined security policies. You can select your company's required bandwidth allocation for Internet access through the firewall.
• Premises-Based Firewall is a fully managed firewall solution which includes all hardware and software components, configuration, installation, day to day management and maintenance, as well as expert customer support and proactive network monitoring. You can choose from four configurations: Cisco IOS® Firewall feature on Cisco router, Checkpoint® on Nokia, Checkpoint® on Sun Server, and Cisco PIX® Firewall. All configurations let you define your own security policy and tailor the solution to the size of your user base and enforce security policy on each interface of the firewall.
• Personal Firewall is available to remote access users subscribing to Premises-Based VPN Service and Business Internet Service. The Personal Firewall, which is integrated with the Global Network Client, receives security policy information from servers located at Internet Data Centers. The customer-defined security policy is populated into these centrally managed servers which push out the policy to subscribers. The service also includes a number of reports as well as enforcement of anti-virus updates and software patches.